Contact Us
Any Questions? We'd love to hear from you!
FAQs
What payment methods do you accept?
We offer several secure payment options:
- Online payment via Visa and Mastercard
- Bank transfer to our company account
- Card or cash payment at our showroom
- Payment link for remote orders
All online transactions are processed through secure encrypted payment gateways.
Do you ship across the UAE?
Yes, we deliver across all Emirates, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
Delivery can be arranged through courier services or same-day delivery within Dubai when available.
Do you offer international shipping?
Yes, we ship worldwide using trusted international courier partners such as DHL and FedEx.
Shipping costs and delivery time depend on the destination country and product size.
How long does delivery take?
Delivery time depends on product availability.
Typical timelines:
Stock items
- Dubai: Same day or next day delivery
- Other Emirates: 1–2 working days
International shipping
- Usually 3–7 business days
Special order items
- Estimated lead time approximately 4–6 weeks
Can I collect my order from your showroom?
Yes! Orders can be collected from our showroom once they are ready.
Our team will notify you when your order is available for pickup.
How do I know if a product is in stock?
Each product page indicates availability:
- In Stock – available for immediate dispatch
- Low Stock – limited quantity remaining
- Special Order – sourced directly from the manufacturer
- Sold Out – temporarily unavailable
For urgent orders, our team can confirm availability.
Are your products genuine?
Yes! We supply 100% genuine performance parts sourced from official manufacturers and trusted global suppliers.
Our product range includes premium brands used for supercars, hypercars, and high-performance vehicles.
Do you offer installation services?
Professional installation may be available through our LAC Auto Care LLC performance facility, located within our 6,500 m² headquarters in Dubai, which includes a 3,300 m² engineering garage.
Please contact our team to confirm installation availability.
Can I return a product?
Returns are accepted under the following conditions:
- The item is unused
- The original packaging is undamaged
- The product has not been installed
Returns must be requested within 7 days of the order date (B2C) or 7 days from collection (B2B).
Special order products cannot be returned.
Can I cancel my order?
Orders may be cancelled before they are placed with the supplier.
If the order has already been processed by the supplier, cancellation will depend on the supplier’s cancellation policy.
Special order items cannot be cancelled once confirmed.
What warranty do your products include?
Most products are covered by the manufacturer’s warranty, which varies depending on the brand and product type.
For detailed warranty information, please contact our team.
What vehicles do you supply parts for?
We supply performance parts for many luxury and high-performance vehicles including:
- Ferrari
- Lamborghini
- McLaren
- Porsche
- Rolls-Royce
- Mercedes-AMG
- BMW
Our catalog focuses on premium upgrades and performance components for luxury vehicles and supercars.
Where is your showroom located?
4th Street, Al Qouz Industrial 3 Al Quoz Dubai, UAE
Our showroom and engineering facility operate from a 6,500 m² headquarters in Dubai.
How can I contact your team?
You can contact our team through:
- Website contact form
- Showroom visit
Our team will be happy to assist with product selection, compatibility, and order support.